FREQUENTLY ASKED QUESTIONS:

GENERAL QUESTIONS:
Q: How do I contact you?
You can email at nordicPICS@googlemail.com or call me on 01993 868264 or 07749 373971
Q: Do you post-process your images?
Yes, where required, post processing is performed.
Q: Do you use film?
No, I only shoot digital.
Q: How long does it take for you to deliver a print?
That will depend on the size and quantity of your order. I will advise you the expected delivery date following your order.
I will endevour to process your order quickly but please allow for 2-3 weeks for delivery.
Q: I object to some images being uploaded to this website?
Please contact me and I will remove these from display.

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PRINTING QUESTIONS:
Q: Do you print these yourself?
I use a professional printing lab for all my prints to ensure best color and quality.
Q: I'd like a print different from the sizes you listed online?
No problem, please just email me with the required size and I will get back to you.
Q: Are the prints framed and delivered?
The prices listed are only for the prints. Prices do not including framing. I can advise on a number of options if you require, please contact me with you specific requirements.
Q: I see a black border or a copyright watermark on some of your images, is this printed when I buy a print?
These are for web display only. Final prints will not have the black borders or copyright watermarks.
Q: Will the prints be the same crop as those on display?
Maybe not, the final crop factor depends on the size you select to print. This means, in the printed version, you may find some more cropping than you see on screen.

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PRICING QUESTIONS:
Q: I am not comfortable with Paypal. Are there other payment options?
Absolutely. Please email me with your preferences and I'll be glad to help.
Q: Some images do not have pricing information. How do I buy them?
Please send me an email and I'd be glad to help you out.
Q: Do I need to pay extra for shipping?
Yes. Please note, prices listed are for UK postage only. If you need international shipping, please contact me via email - extra charges may apply, based on your location.

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POST-SALES QUESTIONS:
Q: Your prints do not look the same as they did on screen!
It is very likely your monitor is not calibrated. If your monitor is not
calibrated, then you will not see the correct colors when you see images.
Q: What happens if the print is defective!
Sincere apologies if that happens. I try my best to make sure the prints are of highest quality.
Refund Policy:
Please choose carefully as refunds may not be given on prints due to the custom nature of the product and the availability of high resolution scanners.
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